Cancelling the policy


Rang Tesco on Tuesday to advise them that our 17 year old cat had had to be put to sleep, told them I needed to cancel the policy,the idiot on the other end of the phone then wished me in a very cheery voice to have a lovely evening, which I feed was very insensitive considering! Then yesterday the renewal policy arrived instead of cancellation documents. I wond be going back to Tesco again !


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Posted: 02/05/2015

And if he didn't say have a lovely evening, you'd have moaned about that too no doubt. Hardly fare giving them a crap review for being polite is it?