terrible service


never sent any documents or direct debit then got an email saying direct debit sent back to them and they would charge me an admin fee for their mistake , when i rang them i had to leave a message which promised a call back that never came ( 3 times ) when i did finally talk to them after ringing their number for quotes i was greeted by rude and arrogant staff , avoid like the plague very poor service , god knows what would happen if i had to make a claim


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