Took an insurance policy out for my cat at the beginning of the year. Late May she became ill and In had to fill in a claim form, which I did then handed it to the vet to complete.
I received an e-mail telling me I could expect payment within five day. That was almost two months ago and I still telephone each week to be given even more excuses. I know insurance companies are bad when it comes to paying out, but these jokers are top of the league.


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