I have my pet insured with Marks & Spencers, we have made a claim for an ongoing illness, which they have paid up for with no quibble, but because of this the insurance goes up a full 50% each year, it is currently just under £400.00, next year it will be £600.00 + £90.00 excess for each illness, it only covers up to £1000.00 each illness. I cannot take my dog elsewhere as he has an existing condition, they have me over a barrel and they know it, they are a disgrace, keep clear