5 My claim did take nearly 2 mths to pay out but got everything back minus excess. Nearly £1000 back to me after my poor cat suffered getting hit by a car. Communication wasn't great but I did get my money back. Thank you Species: Leave a comment Your name Email Comment From time to time, we would like to send you the latest news and updates from Pet Insurance Review and exclusive offers from our partners. Please sign me up for the Pet Insurance Review newsletter which features the latest news, updates and pet care tips. Please send me special offers from our partners, including natural pet food coupons, pet healthcare discounts and more. So that we can send you information and offers which are tailored to you and your pet, please let us know which type of pet(s) you have: Your pet Cat Dog Equine Other Submit comment Posted: 27/06/2014 By:   My dog has been hit by a car as i lost grip of the lead for a split second. they are refusing to pay out for this. are cats different if they are run over?