Directline Pet Insurance made everything so simple and easy. Their claims team were friendly and helpful and they did everything they could to help my dog, Frida. We are delighted with the service provided : I would strongly recommend Directline Pet Insurance to all pet owners. I have insured both my dogs for a very reasonably premium. My dog, Frida, remains well after being admitted to a veterinary hospital and being diagnosed with bronchitis. The veterinary care that we have received for Frida was also excellent.