With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Pauline
Posted: 21/04/2016
5

The renewal came through for my dog this year and had increase by over 30% even though I have never made a claim. Went to this website which was very easy to use and got cover for same amount and almost half the premium.

Breed

Golden Retriever

Species:
Dog
Insurer: Animal Friends
By:
Gary Duncan
Posted: 05/04/2016
1

I have been a faithful customer of Animal Friends for 10 years, and renewed my policy year on year for my pet dog. My dog has now reached the age of 13 and suffered a stroke 6 months back. I did fill in the form but did not reach the excess amount so did...

Breed

Golden Retriever

Species:
Dog
By:
Frank
Posted: 04/12/2015
5

Very friendly and helpful on the phone and had no hesitation in moving to them. Been with the current provider for 5 years and they had a 28 day payment plan with the costs being ramped up every year and slammed on £189 excess because he is a Golden...

Breed

Golden Retriever

Species:
Dog
By:
Laura
Posted: 20/08/2015
1

we joined sainsburys pet insurance at the beginning of May this year, mid way through June our golden retriever stopped eating, & was loosing so much weight. After blood tests, medication, numerous vet visits, our vet was given no option but to put her...

Breed

Golden Retriever

Species:
Dog
By:
R Downs
Posted: 15/07/2015
5

Having to look for new insurance due to AXA bowing out and new company doubling premiums. Reassuring to know that if no claims for a condition for two years it would cease to be pre existing - how refreshing to find a company that endeavours to be fair...

Breed

Golden Retriever

Species:
Dog
By:
Arrosmum
Posted: 29/05/2015
4

Great service so far but I am a new client and they are a new Company so time will tell how good they really are. I was worried about going to a new Company but as most of the others are either poor payers or too expensive I figure it's worth giving them...

Breed

Golden Retriever

Species:
Dog
Insurer: Petplan
By:
Sarah Keeley
Posted: 23/02/2015
5

I have 3 horses and 1 dog insured with petplan. As long as vets record injuries in detail I have had no problem whatsoever in making 4 big claims over the past 8 years. Two claims were even on the same leg of the same horse, but different problems. I...

Breed

Golden Retriever

Species:
Dog