|Great Product - Vetsure|
marshalsea17, 3 February 2016
This was easy to set up and recommended by my vet. It is comforting to know that they will pay the vet directly and that there will be no delay in treatment while the vet and insurance company haggle over what is needed and what they are willing to pay for.
|Wow, talk about a captive audience - Tesco|
Jan, 3 February 2016
Like many here, my premium has nearly doubled from £47 to £86 and from £13 in 2012 per month (the last year I have a record for).
We've had a couple of claims over the past 10 yrs (which I must say, have been settled very quickly and without fuss) but having read others on this forum, it's no good complaining and you can't move easily because of all the exclusions you'd end up with so we're stuck with Tesco until, unfortunately, our dog dies (he's coming up to 11)
|Recommended - Lifetime Pet Cover|
Phill Jones, 2 February 2016
Simple and quick online service.Really easy application and £10 cheaper than my previous insurance.So far so good!
|Do you like to subsidise new policies? - Sainsburys|
Mike Price, 29 January 2016
Yet again, Sainsburys have increased our premium in the region of 20%, no reason given. So I called them and 'suggested' that they may wish to reconsider, that I have been with them for 5 years but their prices were getting ridiculous. They pointed out that they could improve the costs but only if I was a 'new customer', not existing. Oh fine, so you want me to subsidise people who have not been paying you for years like I have! Told them to get stuffed and went to another insurer, at less than half the cost. Ludicrous.
|Not great when you need to claim. - Animal Friends|
Louise Ryan, 28 January 2016
Recently had a claim and was told that in the small print I had to pay 35% - hidden in absolute streams of paperwork!
|Honest, Reliable and Great Customer Service - NFU Mutual|
Alison, 28 January 2016
NFU Mutual is pricey but worth it. I have made several claims with them, they do not question it or hesitate, they have paid out every time. Of course my excess went up after a hefty bill one year, which i completely understand, but they are the easiest insurance company i have ever dealt with
|On going battle - MORE TH>N|
Ann A, 27 January 2016
I am currently having my own battle with More Than as a recent claim for my dogs treatment resulted in a less than satisfactory settlement. I expected to pay the first £70 and 10% of the remaining vet's bill but found that I had been charged 2 x £70 plus 10%. I have lifetime cover for my girl and charges are automatically deducted so there were no missed payments. Many long and tedious calls over several months to More Than resulted in apologies and confirmation that 'the matter would be resolved' .....it hasn't.
I have now spoken to over seven different operatives some of who began to say that the charges are right and I have been charged £70 twice because treatment given spanned my 1 st October policy repayment date (treatment lasted from end of Sept to early October....10 days in all) yet my policy document confirms that I have 12 months cover per illness. I have now passed my complaint onto the Ombudsman who seems to think that I am right to take it further. I will try to report back when/ if things get sorted.
|I would recommend Petpals insurance - Petpals Direct|
Annette Coombs, 25 January 2016
Our Dalmatian dog has cut his paw several times and we've never had any problems claiming for the vet bills this incurred. Petpals were very efficient and I would highly recommend them.
|So Far So Good - Argos|
Nathan, 19 January 2016
Took out pet insurance after shopping around in October last year. By the beginning of December our little puppy needed an operation to remove a histiocytoma next to his eye, we paid upfront and sent the form off Via the vets. Slowest thing about this was the receptionist losing the original claim form. A few days later I receive a text to confirm that my form had been received and that advisors were looking at this, a couple of days later the payment was in my bank which I thought was an incredibly good turn around.
Alot of people will only write reviews when it's to complain and I was a little worried when i started reading reviews after purchasing the insurance however I don't really know what I was worried about. I suppose you only know just how good your insurance is when you have to claim and in this case they were very good.
I did also speak to them about the whole procedure over the phone and they answered immediately to what sounded like a British call centre, who were all really helpful. I'll just keep an eye out for the renewal price as I see a lot of people have complained about that. But for now Argos have impressed.
|DOG INSURANCE - Lifetime Pet Cover|
MR GRAHAM TENNISWOOD, 19 January 2016
VERY EASY TO CARRY OUT - GIVEN VERY GOOD ADVICE WITH ALL THE DETAILS WE REQUESTED AND FOUND THE PROCESS VERY EASY TO USE- IN ADDITION TO SAVING US AN AMAZING £ 86.00 AS WELL - THANKS FOR ALL YOUR HELP
|complete rip off merchants - MORE TH>N|
andy ross, 18 January 2016
premium nearly doubled to £975 p/yr
redicclous amount and a complete rip off,all they want is ALL the money back that has been claimed for.I WILL NEVER use them again.the excuse= oh well she is a yr older now.
|Thank you - Vets Medi Cover|
Hilary Michael, 15 January 2016
I was so upset when we had to take Duke to the vets for his persistent vomitting. He had been really quiet for a few hours, couldn't hold any water and then kept being sick. Turns out he had eaten my son's toy and it had got lodged in his tummy. VetsMediCover were brilliant at handling the claim, they even cover silly gorgeous dogs! Great, thanks so much.