With a huge range of cat, dog and horse insurance policies on the market, it can be hard to pick the policy and provider that best fits your needs and budget.

We ask pet and horse owners who are customers of the UK’s leading insurance providers to share their experiences and help other owners like you, choose the best pet or horse insurance policy type and provider. 

Please read some of the thousands of pet insurance reviews from other owners and leave your own review if you are a customer, too. All the inside information on the service and support the insurance companies provide, and how easy or complex they make it to submit and get a claim paid, helps others make an informed choice. Your views can also encourage our insurance companies to offer the best possible service they can.

Once you’ve narrowed down your options click through our site links on your chosen insurer's page to get a quote and help us to help pets and equines in need through our charity donations

We need your review!

We want to give pet and horse owners lots of real customer reviews to read when deciding on the right policy for them and their animals so we need new reviews from you! 

Leave a Review

Pet insurance reviews

By:
Janine Kelly
Posted: 05/11/2022

Recommended
by reviewer

5

Fantastic customer service with no quibble payout
Had to rush my girl to emergency vet due to complication during whelping, phoned many pets Monday morning to make a claim and by Monday afternoon the money was back in my bank 👍🏼👍🏼

Breed

Golden Retriever

Species:
Dog
By:
David
Posted: 12/09/2022
1

Won't pay out on a claim as I had only had the policy for 13 days, but I had to cancel my existing policy and take out a new one to get a better price! My dog was urinating blood, we took him to the vet straight away, if it is better for people to wait 2...

Breed

Golden Retriever

Species:
Dog
Insurer: Vetsure
By:
Mandy
Posted: 15/02/2022

Recommended
by reviewer

5

We have been insuring our two dogs with Vetsure for over 6 years.
They are friendly, helpful and pay all our claims in a timely manner.
I highly recommend them for peace of mind and excellent service.

Breed

Golden Retriever

Species:
Dog
Insurer: Vetsure
By:
Anne Smith
Posted: 22/11/2021

Recommended
by reviewer

5

We lost our boy just over 2 weeks ago at 13 1/2 nearly all his life he was covered with vetsure. He hasd arthetitis in his later years and Nasel cancer the last few weeks of his life. Vetsure were amazing every claim was so easy and we even received a...

Breed

Golden Retriever

Species:
Dog
By:
Felix Compas
Posted: 22/11/2021

Recommended
by reviewer

5

My Dog recently had to have an operation to remove a tumour. My claim experience from start to finish was excellent and hassle free at every stage. Once the initial claim was made it was then handled and managed between my Vet and the insurance company to...

Breed

Golden Retriever

Species:
Dog
By:
Lynn Austen
Posted: 19/11/2021

Recommended
by reviewer

5

My dog has had problems with his hips since a puppy. This has meant many claims throughout his life including for various surgeries. Very grateful for the £15000 yearly fee limit. All claims (many paid direct to the vet) have been settled promptly. They...

Breed

Golden Retriever

Species:
Dog