Did not honour the claim, said it was a previous condition, identified during the free period as a puppy. Top premium paid with a company that searches any way to avoid a payout claim. Avoid and don't be fooled by the brand and excessive monthly costs.
Breed
Mixed Breed
Species:
Dog
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Hello Allan
Thank you for taking the time to leave us your review. We are sorry to learn of your recent claims experience with us, and that you are unhappy with our decision. We assess our claims fairly, based on the information that we have received and in line with our terms and conditions. If you would like to discuss the outcome of your claim with us, please give us a call on 03330 308 375, and quote your policy number.
Kind regards
Liz
Customer Service Team