We insured our 10 week old puppy with Buddies as we just continued the breeders free 1 month insurance - worst mistake ever.

When it came to making a claim Buddies took 4 months to write to us (after I made several chaser phonecalls to them) to then tell us that they would not be honouring our claim as it was a pre-existing condition. They said that the puppy had been at the vet for a 6 week checkup with the breeder and had a "watery eye" at this checkup. They used this for the basis to refuse to pay out on a bloodshot eye when she was six months old.

Avoid at all costs! I've now heard multiple stories that Buddies are terrible for paying out and will try to find any reason possible not to pay out.