Business Privacy Policy

By creating a business user account on petinsurancereview.co.uk (the "Website") owned and operated by Symphony Digital Ltd you accept these guidelines for processing personal data on the Website. (Date: -2018)

1. COLLECTING INFORMATION ON THE WEBSITE

1.1. COMPANY DATA

When you create a business user profile on the Website, we collect the following master data: Your name, company name, password and your email address. The purpose of the collection of this information is to identify you as a customer when you log on to the Website. If you are a customer of petInsurancereviews.co.uk we also collect information relevant to the fulfilment of the agreement between you and us.

1.2. REVIEWS

When you write a reply to a review made by a user about your company, we collect the information you state in the reply, including company details and your name.

1.3. COOKIES

petinsurancereview.co.uk uses cookies. Cookies are digital information which is stored on your computer. The cookie does not identify the individual user but the user's computer, and it is for example used for measuring Website traffic for the purpose of producing anonymous statistics in order to improve the functionality of the Website and to get the Website to work. You can read more about what cookies we use on the Website and for what purposes below.

1.4 IP ADDRESSES

When visiting the Website, the IP address of your computer is registered. The IP address is the numerical address of the computer used when visiting the Website. The IP address is registered to enable petinsurancereview.co.uk to trace the used computer in case of misuse or unlawful actions in connection with the visit on or use of the Website. Further, the IP address is used to derive your approximate location (city level).

2. DISCLOSURE OF DATA

2.1. DISCLOSURE OF DATA ON THE WEBSITE

Information Disclosed:

Email address and password provided by you on the Website are not disclosed to others. Your replies to users' reviews, are automatically made available for other users of the Website to view.

2.2. DISCLOSURE TO OTHER SERVICES

A main purpose of the Website is to increase the exposure and the availability of the reviews made on the Website. Hence, we permit you as a customer of petinsurancereview.co.uk to show the reviews created on the Website and your replies thus increasing other consumers' knowledge of petinsurancereview.co.uk and the reviews. 

2.3. OTHER DISCLOSURE

Symphony digital Ltd may be required to disclose information given to PetInsuranceReview.co.uk by a court order from a competent court of law or public authority in accordance with the existing legislation.

3. DATA CONTROLLER VS. DATA PROCESSOR

In basic terms if the Company (Client) sends invitations to its customers/users inviting them to review the Company on petinsurancereview.co.uk the Company is classed as the data controller and petinsurancereview.co.uk is classed as the data processor. Once a review has been written Symphony digital Ltd becomes the data controller as the reviewer would have agreed to our User Privacy Policy.

3.1. DATA CONTROLLER

Symphony digital Ltd becomes the data controller once a review has been written, a newsletter or third party offer sign up is completed or a quotation requested.

3.2. DATA PROCESSOR

By accepting this privacy policy, you accept Symphony digital Ltd is an authorised data processor for the data you are the data controller of. By accepting this privacy policy, you give instructions to petinsurancereview.co.uk to be the data processor in accordance with your privacy policy and GDPR. 

All data passed to petinsurancereview.co.uk will be deleted after 60 days unless a review is written, in which case Symphony digital Ltd would become the data controller and the reviewer would be agreeing to our User Privacy Policy. All quote request data will be deleted after 60 days. 

4. SECURITY MEASURES

Symphony digital Ltd will see to that the recorded data, including the personal information, is handled carefully and protected properly following the currently applicable safety standards. Symphony digital Ltd regularly audits its system for possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, Symphony digital Ltd cannot ensure or warrant the security of information you transmit to petinsurancereview.co.uk.

6. COOKIES

The Website uses cookies. Cookies are digital information which is stored on your computer. The cookie does not identify the individual user but the user's computer, and it is used for different purposes.

6.1. THIRD PARTY COOKIES

We may provide cookie and a de-identified data to trusted 3rd parties, this data is used for matching to other data about our users to improve the relevance of online advertising and personalisation. 

Your actual email address is only shared with our 3rd party insurance partners if you request a quotation by completing our quotation request form. They will then email a quotation to you directly. Symphony digital Ltd cannot be held responsible for any third parties handling of personal data.  Email address data is not shared with any other third parties at any time. 

Third party Cookies are set by third party websites – not our Website. 

When you visit our Website, the following third party Cookies may be set:

  • Google Analytics Cookies set when you log in to our Website with Google
  • Google AdSense cookies set when displaying relevant targeted advertisements on our Website. Some cookies may be set as DoubleClick, which is part of Google

6.2. DELETION OF COOKIES

You can delete the cookies already on your device. You can typically delete cookies from the Privacy or History area, available from the Settings or Options menu in most browsers. 

To opt-out of third party cookies, please go to http://www.aboutads.infochoices or Your Online Choices at http://www.youronlinechoices.com/uk/.

7. IP ADDRESSES AND BROWSER SETTINGS

When visiting the Website, the IP address and the browser settings of your computer are registered. The IP address is the numerical address of the computer used when visiting the Website. Browser settings are e.g. the type of browser you use, browser language, time zone etc. The IP address and browser settings are registered to enable us to trace the used computer in case of misuse or unlawful actions in connection with the visit on or use of the Website. Further, the IP address is used to derive your approximate location and verify your review as genuine. IP data is removed after 30 days unless a review is written in which case the IP data is retained until the review is deleted or a removal request has been actioned.

8. CHANGES IN THE PRIVACY POLICY

We may at any time and without notice make changes to our privacy policy with future effect. You agree that the continued use of the Website after any posted modified version of the Privacy Policy is your acceptance of the modified Privacy Policy.

10. ENQUIRIES REGARDING THIS PRIVACY POLICY

If you have any questions or comments, or if you want to update, delete, or change any Personal Information you've submitted on the Website, please use our contact form to get in touch. 

In addition, you are welcome to contact our Data Protection Officer (DPO). If you have any questions about the data processing activities performed by us, you are welcome to contact our DPO by email at: gdpr@petinsurancereview.co.uk

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