Tesco Bank Pet Insurance

Ranked

#7
7 of 23 insurers by customers

 

Read customer reviews for Tesco Bank Pet Insurance who offer a choice of pet insurance cover from Premier, Extra and Standard pet cover for cats, dogs, kittens and puppies at least 8 weeks old. 

Each policy has fixed excess level options and Tesco Bank Pet Insurance includes as standard, a guaranteed discount for Tesco Clubcard members as well as unlimited access to experts 24/7 via free telephone or video call to VetfoneTM provided by Vetsdirect Ltd. This UK helpline is there if your pet becomes unwell or you need advice on any pet related questions or concerns. 

There is a guaranteed discount for Clubcard members. All you need to do is tell them your clubcard number when prompted.  Quotes are valid for 30 days. 

Some customers have found their customer services team to be helpful but some have had claims refused. It's always important to read the conditions and exclusions on any policy. 

Tesco Pet Insurance is arranged, administered and underwritten by Royal Sun Alliance Insurance Ltd. vetfone (TM) is providied by vetsdirect Ltd. 

Reviews

2.1
  • 375 reviews
  • Excellent
    22%
  • Very Good
    2%
  • Average
    3%
  • Poor
    10%
  • Terrible
    62%
Coverage

Premier
Tesco Bank Pet Insurance – Premier cover offers long term peace of mind for your cat or dog. Each year Tesco Bank will reinstate your chosen vet fees limit of £2,000, £4,000, £7,500 or £10,000 providing cover is made available to you and you renew. This means that if your pet develops an ongoing illness or a reoccurring illness whilst insured with Tesco Bank Pet Insurance, they won’t put a time limit on how long treatment can last. This applies as long as your policy is renewed, there is no break in cover and your premiums are paid.

Extra
Tesco Bank Pet Insurance - Extra cover is for those who want a little more from their insurance, so you can rest assured they have the extra protection they deserve. Extra cover includes vet fees of up to £4,000 or £7,500 for each eligible illness or injury, until your vet fee limit is reached. This applies as long as your policy is renewed, there is no break in cover and your premiums are paid.

Standard
Tesco Bank Pet Insurance - Standard cover helps provide you with peace of mind should your cat or dog need veterinary treatment for accidents and illnesses. Standard cover provides up to £3,000 for vet fees for each eligible illness or accident for up to 12 months from the first date of treatment. This applies as long as your policy is renewed, there is no break in cover and your premiums are paid.

Accident and Injury 

Tesco Bank Pet Insurance - Offers vet fee cover for accidents and injuries only, up to £3,000. Each injury is covered for 12 months from the first date of treatment or until the cover is used up, whichever happens first if your policy is renewed, premiums paid and there is no break in cover.  

Lost pet cover is included with Tesco Bank Pet Insurance - Premier, Extra and Standard cover, where they will give you up to £1,000 to advertise for your pet (including up to £200 which can be used for a reward).

Tesco Bank Pet Insurance may choose not to renew a policy. If they do, they will let you know in advance of your renewal date.

Your renewal price increases each year and if a claim is paid, the price you will pay next year can double. There is no limit to how much your renewal price can increase.

Excess

Choose an excess of £60, £120 or £200. Excess levels can increase as your pet turns 8 years old. 

For Standard and Extra cover, the excess for vet fee claims is payable only once per illness or injury. For Premier cover, the excess for vet fee claims is payable for each illness or accident each year.

For dog insurance third-party liability claims on property damage, £250 excess. If you choose a referral vet from outside the Tesco Bank Pet Insurance network, £200 of the referral vet bill will be paid in addition to the excess.

Age Limits

Pets must be at least 8 weeks old when cover starts, any pre-existing injuries and illness are not covered. Changes in your pet’s health, or behaviour or any illness that develops from these changes within the first 14 days of your cover start date are not covered. Certain breeds of cat and dog are also not covered.

Waiting Period

Exclusion Period – 14 days (Standard, Extra and Premier cover).

Additional Policy Information
Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

Read customer reviews for Tesco Bank Pet Insurance who offer a choice of pet insurance cover from Premier, Extra and Standard pet cover for cats, dogs, kittens and puppies at least 8 weeks old.

Each policy has variable excess level options and Tesco Bank Pet Insurance offers as standard a guaranteed discount for Tesco Clubcard members as well as unlimited access to experts 24/7 via free telephone or video calls to vetfone™, provided by Vetsdirect Ltd, a UK helpline if your pet becomes unwell or you need advice on any pet related questions or concerns.

Tesco Bank Pet Insurance is arranged, administered and underwritten by Royal & Sun Alliance Insurance Ltd. vetfone™ is provided by Vetsdirect Ltd.

Tesco Bank Pet Insurance Reviews

By:
Julie Talbot
Posted: 14/06/2016
2

I did not receive my renewal so went online for a quotation it was £336 per year. I called and asked for a copy of the renewal invtatation which had been renewed. When received it was £416 for the same cover, also a £30 free gift card. This is my 7th...

Breed

Small Mixed Breed (11 - 30 lbs)

Species:
Dog
By:
Larissa
Posted: 04/06/2016
2

I have a 20 month old shihtzu been with tesco since we got her. Then since my annual renewal they have been taking my dd a week either side of the date i set. Have emailed them no reply so last month they called for it 5 days before it was due which is...

Breed

Toy Mixed Breed (1 - 10 lbs)

Species:
Dog
By:
Rachel B
Posted: 11/05/2016
5

I have had Tesco pet insurance for several years now and have always received fantastic customer service. All my claims have been paid without any hassle so I have recommended Tesco pet insurance to a number of friends and family. My annual premium...

Breed

Labrador Retriever (Chocolate)

Species:
Dog
By:
L T
Posted: 09/05/2016
3

I have just received my renewal for my 5kg crossbreed dog with Tesco. This would be my 5th year insuring my dog with them. In the first year the policy was £80ish per year. Second year it rose to £180. Third year £220ish. Fourth year £243. And this year...

Breed

Toy Mixed Breed (1 - 10 lbs)

Species:
Dog