John Lewis Finance

Ranked

#10
10 of 18 insurers by customers

John Lewis Finance offer 3 levels of Lifetime Pet Insurance Cover to ensure your pet is covered for illness or injury for life, as long as your policy is renewed and there is no break in cover. The Plus and Premier Pet Insurance products are defaqto 5 star rated. Payments can be made directly to your vet, and emergency dental care is covered. Third Party Liability insurance is included for dogs and all plans offer 24/7 access to Vetfone helpline.

Reviews

1.6
  • 114 reviews
  • Excellent
    6% Complete
    6%
  • Very Good
    0% Complete
    0%
  • Average
    7% Complete
    7%
  • Poor
    21% Complete
    21%
  • Terrible
    66% Complete
    66%
Coverage

The John Lewis Pet Insurance policies are all Lifetime Pet Insurance products offering cover for vet fees up to the chosen limit per year for all conditions except those in evidence before the inception of the policy (pre-existing conditions). This means that they will cover claims for vet fees up to the policy limit each year. Cover for an condition will continue in any subsequent year providing the policy is renewed with no break in cover. Cover is provided for Third Party Liability for dogs only, with a £250 excess on each claim. All policies offer cover for death from illness or accident (up to 9 years of age), emergency boarding fees if you are ill, accidental damage cover, advertising cost cover if you pet is lost or stolen, and complementary treatments with applicable pay out limits for each item from within the overall cover limit.

Choose between vet fee cover options of £3,000 in the Essential policy, £7,500 in the Plus Lifetime policy, and £12,000 vet fee cover in the Premier policy. The Plus and Premier policies offer cover for overseas travel with your pet, or holiday cancellation due to a pet emergency.

Excess

Variable. For pets over 9 years you pay a larger excess or 20% of the claim, whichever amount is greater.

Age Limits

From 8 weeks of age.

Waiting Period

14 days for illness, 48 hours for death or injury.

Additional Policy Information
Can they pay your vet direct?

Yes, this is possible to arrange.

Please note

Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy. 

Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.  

Company info

John Lewis Finance offer 3 levels of Lifetime Pet Insurance Cover to ensure your pet is covered for illness or injury for life, as long as your policy is renewed and there is no break in cover. The Plus and Premier Pet Insurance products are defaqto 5 star rated. Payments can be made directly to your vet, and emergency dental care is covered. Third Party Liability insurance is included for dogs and all plans offer 24/7 access to Vetfone helpline.

John Lewis Finance

By:
Strachan
Posted: 17/11/2018
2

When calling to ask why my cat insurance had almost frebled after 10 years with this company, no logical reason could be given. Cancelled immediately and foubd better and cheaper cover elsewhere.

Breed

Ragdoll

Species:
Cat
By:
Lynn Mailing
Posted: 09/10/2018
1

Beware of insuring your animal with this company. Our silver policy started with a premium of under £40.00 per month, our recent renewal came in at £270 per month and two days later increased to £290 per month, the reasoning behind this was that the dog...

Breed

Labrador Retriever (Black)

Species:
Dog
By:
Martin
Posted: 17/09/2018
1

We've had exactly the same experience as many others here - one claim 16 months ago was dealt with efficiently, our dog has no ongoing issues and no claims in last year but recent renewal letter asks for 100% increase in premium. When we phoned to query...

Breed

Labrador Retriever (Black)

Species:
Dog