Ranked
Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. Their policies are flexible so you can customise your cover to suit you and your pet. There are multi pet discounts, the chance to get discounted medication through their partnership with Pet Drugs Online and you can submit claims online, with Direct Line happy to deal with your vet direct.
Direct Line Pet Insurance offers 2 types of customisable pet cover with multiple additional options available, and is underwritten by UK Insurance Ltd.
Customers report that they like the flexibility of the policies and that Direct Line offer multi-pet discounts. Other customers have been disappointed and found it difficult to get claims approved. Overall customer reviews are mixed with then achieving 1.8 stars out of 5.
Reviews
- 32 reviews
- Excellent
22%
- Very Good
3%
- Average
3%
- Poor
3%
- Terrible
69%
The Direct Line Essential Pet Insurance cover is a 12 month Time Limited policy offering up to £4,000 cover per condition in 12 months. Cover is for accident, injury and illness, and complementary treatments per condition. Once the limit is reached that condition will no longer be covered. Individual treatment limits may apply.
Their Advanced Cover is a Maximum Benefit policy offering £8,000 per condition with no time limit and covers accidents, illness, disease, complementary treatments and dental disease up to £1,000 cover, included in the overall cover limit. Once the policy limit is reached for each condition that condition is no longer covered by the policy and becomes a pre-existing condition. Additional cover available for Advertising and rewards if your pet is lost, overseas travel cover, pet boarding fees if you are hospitalised, death cover up to £1,500, lost pet cover, holiday cancellation cover because of your pets urgent needs.
Third Party Liability cover is available for dogs up to £2.5million.
£80 excess for vet fees for cats and £95 excess for vet fees for dogs. Optional voluntary excess of £160 for cats and £190 for dogs. Third Party Liability cover has a £250 excess.
Cover available from 8 weeks of age to 11 years (up to 6 years for some breeds of dogs).
14 days.
Yes, this can be arranged.
Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy.
Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. We make every effort to ensure the information is correct but cannot be held responsible for any inaccuracies.
Direct Line Pet Insurance provide all dog and cat pet insurance customers access to PawSquad offering live chat and video calls with UK vets 24/7 and their policies are flexible so you can customise your cover to suit you and your pet. There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. They offer 2 types of customisable pet cover with multiple additional options available. Direct Line Insurance is underwritten by UK Insurance Ltd.